Privacy & Cookie Policy

Last change: 25 May 2018

What information do we collect

When you order a service from our website, we collect the personal information you give us such as your name, email address, encrypted password and company name and other project details. When you browse our website, we also automatically receive your session activity, but we do not store any PII or non-PII information about you. We collect the session activity in order to provide us with information that helps us learn more about our customer interaction with our products.

Use of personal information

We collect only the most essential personal information that helps us perform our services and allow you to have a secure access to our platform.


When you create a project and provide us with essential personal information we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or in the settings of your Koncepted account.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

List of third-party services

Google Analytics (GDPR compliant) - Anonymous analytics information about your session. No PII or non-PII collected Google Cloud (GDPR compliant) - Account and project information storage Google Firebase (GDPR compliant) - Communication data storage SendGrid (GDPR compliant) - Email delivery service Stripe (GDPR compliant) - Payment Processor and Gateway.


When you click on links on our platform, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Here is a list of cookies that we use.

Persistent cookie:

We store information about your login credentials for up to 30 days, so you don’t have to login every single time. This cookie is essential at keeping your account secure and you can not opt out of it unless you delete your Koncepted account.

Analytics cookie:

We store anonymized information about your session, which means even your IP address is anonymized.

Information Removal

You can request to have your information updated, deleted, restricted or moved to another organisation without hinderance. You have a right to remove all information associated with your account, except the one that is required for us to be kept by the law such as your full name, company name, address and other essential information used when issuing invoices.
If you decide to remove your personal information, your Koncepted account will be removed from our platform and deleted or anonymized on the third party services. Your project will be archived and you will be unsubscribed from all future email notifications.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at